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These are the working definitions of the key performance indicators (KPIs) used by the OR Benchmarks Collaborative. By using a consistent set of definitions among all health care facilities, data comparisons are more accurate and meaningful, making benchmarking among providers more effective.

Start-Time Accuracy for First Case Of Day

• Applies to first scheduled case in every room with start time between
  6:00 am and 9:00 am.
• Start time is when patient is in the room.
• On-time case is +/- 5 minutes of time indicated on the OR schedule.

Start-Time Accuracy for Subsequent Cases

• Subsequent cases are all cases following the first case of the day in every room.
• Start time is when patient is in the room.
• On-time case is +/- 15 minutes of time indicated on the OR schedule.

Estimated Case-Duration Accuracy

• Time from patient in the room to patient out of the room.
• Calculated as estimated case time +/- actual case time.
• Accurate means +/- 15 minutes from estimated case time.
• Measurements: 0-15 minutes less/more (accurate).

Prime-time Utilization

• When all rooms are available for scheduling, eg, 7:00 am–3:30 pm;
  7:30 am.-5:00 pm. etc.
• Utilization equals the number of minutes actually used for patient care plus turnover time divided by the number of minutes available.

Add-On Percentage - Weekdays

• Percent of cases added on the day of surgery.

For information or to comment
Contact: McKesson, Tina Foster, VP Surgical Services Consulting, tina.foster@mckesson.com, tel: 828/231-8438

Contact: OR Manager, Judy Dahle, RN, MS, Director OR Benchmarks,
jdahle@ormanager.com, tel: 1/877/877-4031

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For additional information

OR Benchmarks
Judy S. Dahle, RN, MS, Director
JDahle@orbenchmarks.com
PO Box 5303, Santa Fe, NM 87502-5303
877/877-4031 (toll free Pacific time)
Fax: 505/983-0790

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